Details for Users of SRI Communicator

Sample Dialogue

While this dialogue has some problems of various kinds, it can give you an idea of the kind of interaction that is possible with our system. We intend to be making available more dialogues that show how to interact with the system in smoother ways.

line # "Welcome to the SRI Communicator! If you're an evaluation user, please press the numbers for your Communicator PIN. Otherwise, please tell me about your travel plans."
000 "i'd like to fly from san francisco to boston on wednesday"
001 "Do you have an airline preference?"
001 "northwest"
002 "What time do you want to leave?"
002 "american p m"
003 "Okay, you want to fly from SAN FRANCISCO to BOSTON, on APRIL 4 . Is that correct?"
003 "yes"
004 "Do you want a return flight?"
004 "yes"
005 "On what day would you like to depart BOSTON?"
005 "april eighth"
006 "What time do you want to leave?"
006 "ten a m"
007 "Okay, you want to fly from BOSTON to SAN FRANCISCO, on APRIL 8 around 10 AY M. Is that correct?"
007 "yes"
008 "Which class of seat would you like: economy, business, or first class?"
008 "economy"
009 "Thank you. Please wait while I look-up your flights on the web. This may take a minute or two."
009 "After relaxing your time constraints, I found three flights on TWA Trans World Air for 360: a flight leaving SAN FRANCISCO at 3 oh 5 P M and BOSTON at 11 oh 5 AY M, a flight leaving SAN FRANCISCO at 12 oh 5 P M and BOSTON at 8:35 AY M, and a flight leaving SAN FRANCISCO at 8:35 AY M and BOSTON at 1:40 P M. Which one would you like?"
009 ""
010 "Sorry, I misunderstood. Please say which option you want: the first one, the second one, or the third one."
010 "the third one"
011 "Here is your itinerary: you are flying on TWA Trans World Air in economy class with restrictions. You are on flight number 74 on APRIL 4, leaving SAN FRANCISCO INTERNATIONAL AIRPORT at 8:35 AY M, and arriving at LOGAN INTERNATIONAL AIRPORT at 7:34 P M, and flight number 577 on APRIL 8, leaving LOGAN INTERNATIONAL AIRPORT at 1:40 P M, and arriving at SAN FRANCISCO INTERNATIONAL AIRPORT at 7:39 P M. Your cost is $360. Do you need a hotel in BOSTON?"
011 "yes"
012 "Do you have a hotel chain preference?"
012 "sheraton"
013 "Would you prefer a downtown hotel or one near the airport?"
013 "near the airport"
014 "Okay, you need a room in BOSTON from APRIL 4 to APRIL 8. Is that correct?"
014 "yes"
015 "Thank you. Please wait while I look for hotels on the web. This may take a minute or two."
015 "I found three hotels: SHERATON FERNCROFT RESORT for $109 per night, FOUR POINTS BURLINGTON for $119, and SHERATON BRAINTREE HOTEL for $155. Which would you prefer?"
015 "the first one"
016 "Okay, I'll book that for you. Do you need a car in BOSTON?"
016 "yes"
017 "Do you have a rental agency preference?"
017 "hertz"
018 "What type of vehicle do you want?"
018 "compact"
019 "Okay, you want a compact car in BOSTON from APRIL 4 to APRIL 8. Is that correct?"
019 "yes"
020 "Thank you. Please wait while I look-up car rental rates on the web. This may take a minute or two."
020 "DOLLAR has a compact car for $26. THRIFTY has a compact car for $26. ENTERPRISE has a compact car for $30. Which would you prefer?"
020 "thrifty"
021 "Sorry, I misunderstood. Please say which option you want: the first one, the second one, or the third one."
021 "thrifty"
022 "Sorry, I misunderstood. Please say which option you want: the first one, the second one, or the third one."
022 "repeat that"
023 "DOLLAR has a compact car for $26. THRIFTY has a compact car for $26. ENTERPRISE has a compact car for $30. Which would you prefer?"
023 "the second one"
024 "Okay, I'll reserve the car for you. Would you like to start over?"
024 "no"
025 "Thank you, goodbye."