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AIC Seminar Series

Evalueserve Services and Solutions for Various Banks

Alok AggarwalEvalueserve

Notice:  Hosted by Vinay Chaudhri.

Date:  Thursday, May 2nd 2013 at 4:00pm

Location:  EJ228 (SRI E building)  (Directions)


Evalueserve (, which stands for Evaluation Services, has 2,600 professionals world-wide who provide research and analytics services and solutions to fortune 500 firms in financial services; technology and telecom; life sciences and health-care; oil, gas, and energy; consumer goods and retail; supply chain and logistics; and professional services sectors.

In this presentation, we will provide an overview of the services that Evalueserve provides to various financial services institutions, particularly to banks, and how it is moving from providing only services to providing end-to-end solutions that incorporate services and software tools built by Evalueserve; such tools use well known Artificial Intelligence techniques (such as Natural Language Processing and Generation as well as supervised and unsupervised learning networks). We expect the first half of this presentation to delve into the services that Evalueserve has been providing for the last twelve years, whereas, the second half will focus on providing end-to-end solutions in the near future, particularly on the three software tools that are in different stages of construction.

   Bio for Alok Aggarwal

Dr. Alok Aggarwal received his B. Tech. from IIT Delhi in 1980 in Electrical Engineering and his Ph. D. from Johns Hopkins University in Electrical Engineering and Computer Science in 1984. He joined IBM Research Division in Yorktown Heights New York in 1984 and has published 86 Research papers (most of which are in renowned journals and conferences) and has been also granted 9 patents from the US Patents and Trademark Office. During the fall of 1987 and 1989, he was on sabbatical from IBM and taught two courses (in two terms) at the Massachusetts Institute of Technology (MIT) and also supervised two Ph.D. students. During 1991 and 1996, along with other IBMers, he created and sold a "Supply Chain Management Solution" for end-to-end optimization of paper mills, steel mills, and other related industries.

In July 1997, Dr. Aggarwal "Founded" the IBM India Research Laboratory that he set-up inside the Indian Institute of Technology (IIT), Delhi. Dr. Alagh, the Indian Minister for Human Resources and Mr. Richard Celeste, the US Ambassador to India inaugurated this Laboratory. Dr. Aggarwal started this Laboratory from "ground zero" and by July 2000, he had built it into a 60-member team (with 30 PhDs and 30 Masters in Electrical Engineering, Computer Science, and in Business Administration). In August 2000, Dr. Aggarwal became the Director of Emerging Business Opportunities for IBM Research Division worldwide. In this capacity, his responsibilities included converting business innovations into business models and then taking them to market and creating profitable business.

Dr. Alok Aggarwal is the Founder and Chairman of Evalueserve, a company that was started in December 2000 and that currently has 2,600 employees and provides research and analytics services to clients in North America, Europe and Asia Pacific from its five research centers in Delhi-Gurgaon, India; Shanghai, China; Cluj, Romania, Santiago-Valparaiso, Chile; and New York, USA. Along with his colleagues at Evalueserve, in 2003, he pioneered the concept of "Knowledge Process Outsourcing (KPO)" and wrote the first article in this regard. Today, KPO is a fairly well known term in the outsourcing sector and is considered a sub-sector on its own with more than a hundred KPO companies in India alone.

During 1984 and 2007, Dr. Aggarwal has served as program chairperson for a number of conferences, including Symposium on Theory of Computing, Foundations of Computer Science, and Symposium on Computational Geometry. He has also served as a Chairperson of the IEEE Computer Societys Technical Committee on Mathematical Foundations of Computing and has been on the editorial boards of SIAM Journal of Computing, Algorithmica, and Journal of Symbolic Computation. He was awarded the Distinguished Alumnus Award from the Indian Institute of Technology, Delhi.

During 1998-2000, Dr. Aggarwal was a member of Executive Committee on Information Technology of the Confederation of the Indian Industry (CII) and also of the Telecom Committee of Federation of Indian Chamber of Commerce and Industry (FICCI). He is currently a Chartered Member of The Indus Entrepreneur (TiE) organization and has been quoted extensively by Wall Street Journal and other newspapers and magazines. In 2008, he received the Distinguished Alumnus Award from IIT Delhi.

   Note for Visitors to SRI

Please arrive at least 10 minutes early as you will need to sign in by following instructions by the lobby phone at Building E (or call Wilma Lenz at 650 859 4904, or Eunice Tseng at 650 859 2799). SRI is located at 333 Ravenswood Avenue in Menlo Park. Visitors may park in the parking lots off Fourth Street. Detailed directions to SRI, as well as maps, are available from the Visiting AIC web page. There are two entrances to SRI International located on Ravenswood Ave. Please check the Building E entrance signage.

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